All the Website Standard Terms and Conditions mentioned on this page shall govern the use of this website, the content within, and the product we offer. These terms and conditions are applicable in full force and take control of how you can use this website and our product.

The terms “we”, “us”, “our”, “SkyWebTech” refers to us at SkyWebTech and the products we are offering you. Similarly, terms like “users”, “you”, “your” refer to all our users and visitors surfing the website or using a product.

You must not use this website if you have any objection to any of the Website Standard Terms and Conditions listed on this page.

This Terms & Conditions applies to all visitors, and our website users, members and customers using or accessing our websites including templatescoder.com, spexoaddons.com, support.templatescoder.com (the “Site”).

Website Registration

By confirming to these terms and conditions, you accept that you will abide by the following eligibility terms. Moreover, in case if you are a part of a corporation, where the end-users as well as the employees and all the other members of the corporation who will be permitted to access the site and license the content and / or the product that is purchased should accept these terms and conditions.

Eligibility: You are eligible to enter into this agreement and:

  • You were not prohibited by any law, judicial act or a competent authority to enter into an agreement.
  • You are an adult, or you have gained adequate consent from your parents / legal guardians to enter into this agreement.
  • You were not previously prohibited by SkyWebTech to enter into an agreement like this.
  • You are not a resident of any prohibited state and you are not a member of any terror organization.
  • If you are working on behalf of an organization, you hold all necessary permits to enter into an agreement.

Access: You cannot sell, rent, share or transfer your access to our website.

Acceptable Use: You shall use the product and services in its true form and refrain from any activity which may infringe, disrupt or delay services to the other users. You shall not use the services for any malicious activities such as sending spam, unsolicited messages, harass, stalk or threaten any other person or system. You shall not create any script, software, code or program which may impair, disrupt, diminish or add functionality to the services.

Verifying your Account: When registering for a product or service, SkyWebTech may ask you to verify your identification through various means. If you have registered with an email ID, SkyWebTech may send you a message to the same address that you’ve provided. This message may contain links or a list of information we’ll need to identify you as the sole owner of the email ID.

Securing Your Account: As a measure to keep our services and confidential information such as licenses, etc. safe, you are bound to secure your account with a strong password.

One Account Per Person: You are allowed to have only one account on our website. While each account is allowed to be used by a single user. If you are a part of an organization and own an account on behalf of it, you are allowed to grant access to a few employees. In this case, you will be held responsible for their behavior on our website.

Sharing an Account: You are strictly prohibited from sharing your account details with any third parties.

Abuse Notification: You are required to inform SkyWebTech immediately, in case you get adequate information that your account has been hacked or if you get an information about the unauthorized usage of your account.

Website Services

The services provided by SkyWebTech as on this day are as mentioned below. SkyWebTech holds complete authority to add or deprecate any services according to its sole discretion without any prior notice.

Online Store: SkyWebTech shall allow you to purchase licenses through the online store. Any item shall be sold under a specific license and each item you purchase will be associated with unique license key.

Updates: SkyWebTech may provide you with updates for the product offered. These updates can be implemented with your discretion, by updating the files and database on your server.

License Key: By purchasing our product, you are granted a revocable, non-exclusive, non-transferable license to use on your own website and on websites of your customers provided that such use is limited to websites that you have created. This license key, which is the property of SkyWebTech, enables access to certain benefits including automatic updates, developer support, and additional resources for the product.

Any unauthorized sharing of the license key with third parties, redistributing or reselling the license key is strictly prohibited and will result in the termination of this license. In addition, our products are not to be used in connection with “Installation Services” or “Setup Services,” as these are strictly prohibited and violate the terms of this license. Any such unauthorized use will result in the termination of this license.

Knowledge Base: SkyWebTech shall provide with certain manuals, articles and tutorials that will help you use the licensed product. Most of these are available free of cost, while SkyWebTech holds the authority to charge for some additional documents.

Payments & Subscriptions

For all the services and products offered by SkyWebTech, you will have to pay the specified fees as published on the respective websites from time to time. The payments shall be made via our third party service providers and subject to their respective terms of service and privacy policies.

SkyWebTech may from time to time determine or update the pricing for particular products and services. We may offer discounts, or run other promotions. Please check the respective product page before buying.

Subscriptions Renew Automatically

All SkyWebTech products are sold as automatically recurring subscriptions that renew every year on the anniversary of the purchase date unless the purchaser cancels the subscription prior to the automatic renewal date. This is applicable for all paid products, except the ones that come with a lifetime license which do not require renewals.

Other details of SkyWebTech license subscriptions:

  • You may cancel your subscription at any time easily by contacting us. If you choose to cancel your subscription you will no longer receive updates and support for the product and service after your license expires.
  • If you choose to renew your subscription after it has been cancelled and your extension license has expired, you will be charged the current listed price (at that particular time) for the extension license. We cannot apply older pricing to your new renewal purchase.

Refund Policy

– For templates which are purchased from Envato marketplace, read and follow Envato Market Refund Rules at this link: https://themeforest.net/page/customer_refund_policy

– For templates which are purchased from BigCommerce marketplace: No refund applied

– For templates which are purchased directly on our website, please follow the below policy:

Before you ask for a refund

If you have purchased an item from us and you are experiencing a technical issue with the item we recommend that you contact us and seek assistance. We’ll be able to help to troubleshoot your problem and help you immediately.

A refund may be given in below cases:

1. Item is “not as described” or the item doesn’t work the way it should.

Such issues should be reported to our Technical Support Department within 07 days from the date of the purchase. Clear evidence must be provided proving that the purchased item is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.

If an item doesn’t work the way it should then we are required to promptly fix the issue by updating the item. Although all the items are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Department. We keep the right to rectify the error or defect within 72 hours (exclude Saturday and Sunday). Please note that our technicians can request temporary access to your store in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.

An item is “not as described” if it is materially different from the item description or preview. If the issue can’t be fixed or it turns out that the item is “not as described” then you would be entitled to a refund.

2. Item Support Extension Not Use

If you purchase an item support extension and request a refund of that extension before your existing item support expires, we will provide you with a refund of that item support extension.

A refund will NOT be given in below cases:

  • You don’t want it after you’ve downloaded it
  • The item did not meet your expectations or you feel the item is of low quality
  • You simply change your mind
  • You bought an item by mistake
  • You do not have sufficient expertise to use the item
  • You claim that you are entitled to a refund but do not provide sufficient information as to why you are entitled to a refund
  • You can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation)
  • Refund is not applicable on Customization Service (such as custom development works, design service, installation service, consulting works and any order services we provide)
  • Refund is equal the order total minus the discount (if any)
  • Issues caused by conflicts with 3rd party plugins, Plugins, your hosting/database or other software will not provide grounds for a refund.
  • Refunds will not be granted for any missing feature(s). If you are not sure whether we support a specific feature, please contact us first.

Refund would generally take 2-3 working days to process, we shall notify you once refund has been processed. However, please allow 5 additional working days for the financial department to process the transaction.

Product Delivery

After your payment has been processed successfully, you will receive an email with your order details and other purchase information. Your license key will be made available in your account area along with your downloads. You can download the product by logging into the account created for you when purchasing the plugin and clicking on the appropriate link.

Should you not receive an email containing your information, you can take a look at the purchase history in your account on our store.

Access to re-download purchased files will be granted as long as your license key is valid. If a license key expires, download access to the associated files will be discontinued until such time as the license key is renewed.

Support

We, at SkyWebTech stand by our products and believe that they are the best possible solutions we deliver. However, if you come across any issues or incompatibilities, you can open up a ticket at our support center and allow us to help you resolve your issue. Dedicated support is promised to only those who possess an active license. Free copies and expired licenses are not liable for free support. You will have to purchase a licensed copy or renew an expired license in order to be able to get help from our developers.

Ownership

All the content, images, videos, products used on this website including documentation are a property of SkyWebTech. You are authorized to make any necessary modification(s) to our products to fit your purposes. You may alter the products code for your own use. But is strictly prohibited to distribute the original products code or your modified products code without the written permission of SkyWebTech.

Customer Content Ownership.
The customer retains all rights, titles, and interests in and to the Customer Content. You hereby grant SkyWebTech a royalty-free, fully paid, irrevocable, worldwide license to use the Customer Content as needed to deliver the Services to you. You are solely responsible for your Customer Content and you affirm and warrant that you possess all rights necessary to grant the rights in Customer Content as outlined in this Agreement.

Customer Data Rights.
The ownership of all Customer Data lies with the customer. SkyWebTech will not reveal or utilize any Customer Data except as required to (i) deliver the Services to the customer, (ii) adhere to a legally issued subpoena, investigative demand, or warrant, or (iii) fulfill a legal, regulatory, or similar obligation or investigation. Nonetheless, during and after the term of this Agreement, SkyWebTech is permitted to use anonymized Customer Data, such as the number of engagements, volume of content, and interactions of Customer’s content and audiences, combined with data from other SkyWebTech customers, for the purposes of improving and/or marketing the Services. The customer hereby grants SkyWebTech a non-exclusive, non-sublicensable, and royalty-free right and license to use the Customer Data solely for the purposes stated herein. For clarity, SkyWebTech does not share personally identifiable information such as usernames, emails, etc. The customer is responsible for creating archival or backup copies of all Customer Data.

Indemnification.
The customer agrees to indemnify and hold SkyWebTech harmless against all claims, damages, liabilities, losses, costs, and expenses (including attorney fees) arising from (a) any use or disclosure of Customer Data or Customer Content in connection with the Services, (b) compliance with any legal, regulatory, or similar requirement or investigation, (c) any breach by the customer of Section 2.5(a) of this Agreement, and (d) any third-party claim against SkyWebTech resulting from the customer’s failure to fulfill any obligations under applicable Data Protection Laws, as defined in the Data Processing Addendum, if applicable.

Limited Usage Granted

All our Bigcommerce/ Shopify Themes or BigCommerce Add-ons/ Shopify Modules come with Single Domain License.

Unauthorized Use

You may not, duplicate on CD or diskette or website as a method of reproduction in any kind. If you are interested in reproducing or modifying our templates, please contact us for written consent. All template XML copyright data must remain as is when purchased, you agree not to edit this information in any way. All of our templates are subject to copyright and intellectual property laws, you may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.

Email Communication

SkyWebTech may send you occasional emails to share some recent updates about our company and products. They’ll often contain information about recent updates, templates, freebies, promotions and more. You can opt out of our email newsletters anytime.

Affiliate Program

We may allow you to receive rewards for any purchases made through your referral. In such a case, you shall be entitled to payments in the scope determined by us from time to time.

Changes to the Services OR Terms

SkyWebTech reserves the right at any time to (i) change any information, specifications, features or functions of the Site, Services or Software, including any Trial, (ii) suspend or discontinue, temporarily or permanently, any or all of the Services or any Trial, including the availability of any feature, database or content, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services, including any Trial, in each case with or without prior notice and without any liability to you or any third party. SkyWebTech will use its commercially reasonable efforts to notify you of changes to the Services and/or Products that, in SkyWebTech’s reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services and/or Products.

SkyWebTech may from time to time update or revise this Agreement. If SkyWebTech updates or revises this Agreement, SkyWebTech will notify you either by email to your most recently provided email address, by posting the updated or revised Terms of Service and End User License Agreement on the Site or by any other manner chosen by SkyWebTech in its commercially reasonable discretion. Your use of the Site, Services or Software following any such update or revision constitutes your agreement to be bound by and comply with this Agreement as updated or revised. You can view the most current Terms of Service and End User License Agreement on our website. It is your responsibility to review the Terms of Service and End User License Agreement periodically.

If you cancel your subscription within ten (10) days following such notice by SkyWebTech in accordance with the two preceding paragraphs, then SkyWebTech will refund you a pro-rated portion of any pre-paid Fees for the affected Services applicable to the cancelled portion of the pre-paid subscription term, if any.

Copyright Notice

This website and its content is copyright of SkyWebTech. as TemplatesCoder. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

a) You may print or download to a local hard disk extracts for your personal and non-commercial use only

b) You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

All graphics, text, content and/or code sources on our websites are protected by copyright law and international treaties. They may not be copied without the express permission of SkyWebTech. SkyWebTech reserves all rights for the material described above.

Re-use of any of content & graphics for any purpose without our permission is strictly prohibited.

Disclaimer

SkyWebTech reserved the right to not be responsible for the information written and/or submitted through TemplatesCoder.com website. SkyWebTech do not accept any form of claim for damage caused by use or read of the materials, content and graphics on TemplatesCoder.com website.

Use of this website shall be made subject to the laws of Bharat/India which shall exclusively govern the interpretation, application and effect of all permissions, exclusions, licenses, policies, and conditions of use set out in this website.

These terms of service shall be exclusively governed by the laws of the state of Gujarat, Bharat/India and any dispute arising from this agreement shall be exclusively brought to the courts of the Rajkot district court.

Last updated: 9th April 2024